Frequently asked questions
What vaccines are required?
For the health, safety, and protection of all the animals in our care, dogs will need proof of current rabies, distemper/parvo, and bordetella vaccines. Please email vaccintation records prior to your reservation so we can make your check in as quick as possible.
What time is drop off/pick up?
Boarding Check In/Out Times:
A full day charge will apply for PM check out (days available).
Can I tour Canine Country before making a reservation?
How far in advance should I make reservations?
We always suggest you make a reservation immediately when you know dates you plan to travel. Travel over holidays and Summer are peak times so we hope you will plan accordingly. We would love to be able to take every dog that wants a vacation with us but we limit the number of dogs so we can give everyone the love and attention they deserve.
How often will my dog go outside?
In addition to having access to the outdoors all day (for those who are dog friendly) we make sure everyone has time in the yard early in the morning (around 7am) and late at night (9:30pm). We believe no dog should have to use the bathroom anywhere but outside.
Is anyone there overnight?
We do not have overnight staff that sleep in the lodge with the dogs but one of our pet care team arrives early each morning and stays late each night. In addition, Amy, the owner, lives on the property about 50 feet away and is able to check up on the dogs.
What is the minimum age for a dog to stay for daycare or boarding?
Puppies have a great time socializing, making new friends, and getting exercise with us for daycare and lodging. That said, for health safety each needs to have completed at least two of the series of puppy vaccines and to have had the bordatella and rabies vaccines. We understand pups 6 months and under may not yet be spayed/neutered. Pups & dogs over 6 months and unaltered may have special requiements such as Human Companion Only lodging to avoid any issues.
When do I pay? What forms of payment do you accept?
A $45 lodging deposit is generally taken via email invoice to hold a lodging reservation. The remaining balance may be paid at the time of check out using cash, check, or credit card. While cards are accepted, to avoid the fees associated with those, cash and check are preferred.
What does a typical daycare day look like?
Daycare drop off is at 9am Monday-Thursday. As soon as eveyone arrives for the day, introductions are made and the dogs are taken outside and continually supervised to make sure all are getting along well and playing appropriately. The day will be structured for whatever your dog likes! That may be a long game of fetch, getting plenty of belly rubs, running around with friends, or simply hanging out and soaking up the fresh air. and sunlight. Throughout the day your pup may spend time outside in the fenced yard or inside our climate controilled building as they choose. The doors stay open and we have pet team members both in and outside to supervise. If your dog is used to getting lunch please remember to bring one along. Pick up is either by 3pm or at 8:30pm.
What do I need to bring?
Please make sure we have a copy of your dog's current vaccination record if you have not already had it sent over. Please also bring your dog's regular diet (we can accommodate any diet from kibble to gourmet meals) and any medications in their original pill containers clearly marked with correct instructions. Besides that, everything else is included in your pet's stay! From bowls to blankets, beds to toys, treats and, of course, lots of love.. we've got it all covered!
Can my dogs board together?
Yes! Each dog will still get their own room with a raised Karunda bed and fresh water but our newly installed doggy doors open to allow your dogs to move freely between each other's rooms. As a precaution, we always close the doors to separate siblings while they eat.
Is there a discount for multiple pets?
Yes! The 2nd pet in the family recieves a $10 daily discount as do each additional pet.
What times are the dogs fed?
Morning feeding is typically between 7:30 and 8:30am. Evenings the pups are generally fed between 5 and 6:30pm. We are also happy to feed lunch and/or late night snacks as needed. If your special needs dog requires scheduled feedings outside of our regular times we will do all we can to accommodate.
Is there a charge to administer medications?
Never. If your dog needs medications as part of their routine we are happy to admionister those as needed per your written instructions. Please rememner to bring medications in original containers with correct instructions for administration. If your dog should become ill while in our care and need vetereinary attention, your vet may know and have records for your dog, but an emergency vet will need all the correct information.
What happens if my pet needs medical attention?
While rare, medically emergencies do happen. Please keep your dog's veterinarian contact information updated with us as we prefer if possible to use the veterinarian that knows you and your dog. Please also make sure we have your emergency contactinformation up to date so we may contact you or your emergency contact if needed.
What if my dog doesnt get along with others?
No problem! We offer what we call "Human Companion Only" lodging for those who just don't like other dogs. Your dog will still have early morning and late evening time in the yard and at least two others for potty time and a bit of stretch and exercise. For a small additional daily fee, one-on-one playtime and/or long country walks with one of our pet care team may be added. If you know other ways we can make your dog happy just let us know so we can discuss those.
How do I make a reservation?
Reservations can be made either by going to the "Contact Us" page on the webite or directly emailing CanineCountryInc@gmail.com.
Are all dogs welcome?
We do not disciminate against any dog breed! If your dog happens to not get along with others we've got them covered! Please read "What if my dog doesn't get along with others" below or visit the "Human Companion Only Boarding" page. Dogs do need to be people friendly.