Frequently asked questions

What vaccines are required?


For the health, safety, and protection of all the animals in our care, dogs will need proof of current rabies, distemper/parvo, and bordetella vaccines. Please email vaccintation records prior to your reservation so we can make your check in as quick as possible.




What time is drop off/pick up?


Daycare is offered Mon - Thur by appt from 9am - 3:30pm Boarding Check In/Out Times: Monday-Thursday 8:45-9:15am, 2:45-3:30pm Friday & Saturday 8:45-9:15am only Sunday 9am & 8:30pm Specific check in/out times ensure all of our guests can be properly introduced to each other and have as much free play time as possible. All guests are required to have specific check in and out times and dates.
A full day charge will apply for PM check out (days available).




Can I tour Canine Country before making a reservation?


Absolutely! We'd love to show you what sets us apart! A scheduled tour is also the perfect opportunity for you to bring in your dog for a short "meet and greet." This will give your dog a chance to check out the area and us a chance to see how he/she reacts to a new environment, new people, and new dog friends. We want you and your dog to feel comfortable in choosing Canine Country for your dog's vacation.




How far in advance should I make reservations?


We always suggest you make a reservation immediately when you know dates you plan to travel. Travel over holidays and Summer are peak times so we hope you will plan accordingly. We would love to be able to take every dog that wants a vacation with us but we limit the number of dogs so we can give everyone the love and attention they deserve.




How often will my dog go outside?


In addition to having access to the outdoors all day (for those who are dog friendly) we make sure everyone has time in the yard early in the morning (around 7am) and late at night (9:30pm). We believe no dog should ever have to use the bathroom anywhere but outside. For those who are not dog friendly, early morning, late night and at least two other outside times will be provided for all. Additional one-on-one playtime or a long country walk with one of our pet care team can be added for a minimal daily fee.




Is anyone there overnight?


We do not have overnight staff that sleeps in the lodge with the dogs but one of our pet care team arrives early each morning and stays late each night. In addition, Amy, the owner, lives on the property about 50 feet away and is able to check up on the dogs.




What is the minimum age for a dog to stay for daycare or boarding?


Puppies have a great time socializing, making new friends, and getting exercise with us for daycare and lodging. That said, for health and safety each needs to have completed at least two of the series of puppy vaccines and to have had the bordatella and rabies vaccines. We understand pups 6 months and under may not yet be spayed/neutered. Pups & dogs over 6 months and unaltered may have special requiements such as Human Companion Only lodging to avoid any issues.




When do I pay? What forms of payment do you accept?


Currently, a one day lodging deposit is generally taken via email invoice to hold a lodging reservation. The remaining balance may be paid at the time of check out using cash, check, or credit card. While cards are accepted, to avoid the fees associated with those, cash and check are preferred. I also Venmo.




What does a typical daycare day look like?


Daycare drop off is at 9am Monday-Thursday. As soon as eveyone arrives for the day, introductions are made and the dogs are taken outside and continually supervised to make sure all are getting along well and playing appropriately. The day will be structured for whatever your dog likes! That may be a long game of fetch, getting plenty of belly rubs, running around with friends, or simply hanging out and soaking up the fresh air and sunlight. Throughout the day your pup may spend time outside in the fenced yard or inside our climate controilled building as they choose. The doors stay open and we have pet team members both in and outside to supervise. If your dog is used to getting lunch please remember to bring one along. Pick up is between 2:45 and 3:30pm.




What do I need to bring?


Please make sure we have a copy of your dog's current vaccination record if you have not already had it sent over. Please also bring your dog's regular diet (we can accommodate any diet from kibble to raw to gourmet meals) and any medications in their original pill containers clearly marked with correct instructions. Besides that, everything else is included in your pet's stay! From bowls to blankets, beds to toys, treats and, of course, lots of love.. we've got it all covered!




Can my dogs board together?


Yes! Each dog will still get their own room with a raised Karunda bed and fresh water but our suites of rooms with doggy doors open to allow your dogs to move freely between each other's rooms. As a precaution, we always close the doors to separate siblings while they eat.




Is there a discount for multiple pets?


Yes! The 2nd pet in the family recieves a $10 daily discount as does each additional pet.




What times are the dogs fed?


Morning feeding is typically between 7:30 and 8am. Evenings the pups are generally fed between 5 and 6:30pm. We are also happy to feed lunch and/or late night snacks as needed. If your special needs dog requires scheduled feedings outside of our regular times we will do all we can to accommodate.




Is there a charge to administer medications?


Never. If your dog needs medications as part of their routine we are happy to admionister those as needed per your written instructions. Please remember to bring medications in original containers with correct instructions for administration. If your dog should become ill while in our care and need vetereinary attention, your vet may know and have records for your dog, but an emergency vet will need all the correct information.




What happens if my pet needs medical attention?


While rare, medical emergencies do happen. Please keep your dog's veterinary contact information updated with us as we prefer if possible to use the veterinarian that knows you and your dog. If your veterinarian is not available we use the closest emergency vet available. Please also make sure we have your emergency contact information up to date so we may contact you or your emergency contact if needed.




What if my dog doesn't get along with others?


No problem! We offer what we call "Human Companion Only" lodging for those who just don't like other dogs. Your dog will still have early morning and late evening time in the yard and at least two others for potty time and a bit of stretch and exercise. For a small additional daily fee, one-on-one playtime and/or long country walks with one of our pet care team may be added. If you know other ways we can make your dog happy just let us know so we can discuss those.




How do I make a reservation?


Reservations can be made either by going to the "Contact Us" page on the webite or directly emailing CanineCountryInc@gmail.com.




Are all dogs welcome?


We do not disciminate against any dog breed! If your dog happens to not get along with others we've got them covered! Please read "What if my dog doesn't get along with others" below or visit the "Human Companion Only Boarding" page. Dogs do need to be people friendly.




Why do I have to bring my dog only at specific times?


Great question! We have all the dogs check in/out at specific times so we may make proper introductions to ensure safety, keep everything organized and running smoothly, and to maximize the time the dogs have for playing.